One place to turn inquiries into quotes
Phase one of CargoWorld focuses on the job that costs forwarders the most business: answering a rate request quickly and correctly.
Inquiry inbox
Connect email forwarding, WhatsApp, Zalo and your website form. Each message becomes one inquiry with the shipment details pulled out, an owner assigned automatically, and a reply-time clock. Repeat messages about the same lane are flagged as duplicates.
- Shipment details read from free text in any language
- Missing details listed, with a question ready to send
- Round-robin assignment and reply-time targets
AI Quote Desk
One click prices the inquiry from your rate library and markup rules and drafts the reply in the customer's language. It offers the best price, the fastest routing and an alternative carrier when your rates allow.
- Never invents a rate — each line traces to its source row
- Customer- and mode-specific markup with minimum profit
- Draft only: a person approves before sending
Rate Management
Upload carrier and agent rate sheets as Excel or CSV — including the usual layout with 20', 40' and 40HC columns — or paste a rate email. Rows come in as a draft you check before they can be used.
- Validity dates on every rate
- Surcharges per container or per shipment
- Expired rates are skipped automatically
Quote builder and quote page
Edit any option, add a manual line, and send a branded web page the customer can open on their phone and accept. Win and loss reasons are captured so you can see why.
- Your logo, color and signature
- Customer accepts the option they want online
- Margin shown on every option
Workspace and admin
Roles for owners, admins, sales and operations; pricing policy; a full audit log of what people and the AI read, drafted, changed and sent; and CSV export of your data any time.
- Approval thresholds by value and margin
- Every workspace's data isolated
- Export quotes, inquiries, rates and customers
Coming next
A white-label customer portal, booking and shipment tracking, document checks, and a verified partner network.

