Built around the people in a forwarding office
Sales and pricing
Today: Rates live in email threads, spreadsheets and carrier portals, so each quote is rebuilt by hand while the customer waits.
With CargoWorld: Inquiries arrive already read and priced from your rate library. You check the draft, adjust if needed, and send.
Operations and documentation
Today: The same shipment details are retyped from chat into email into the TMS.
With CargoWorld: Details are captured once on the inquiry and carried through to the quote. Booking and document checks follow in the next phase.
Owners and managers
Today: There's no single view of which quotes were won, which were lost, and why.
With CargoWorld: Every quote records its margin, who approved it and the customer's decision, and value or margin limits route risky quotes to you.
Overseas agents and partners
Today: Rate requests and replies are scattered across inboxes and messaging apps.
With CargoWorld: Partners can send requests through your intake address or form today; a verified partner network is planned next.
Multi-country from day one
Inquiries can be written in English, Vietnamese or other languages, and replies are drafted in the customer's language. Ports are recognised by name, nickname or code — "Cat Lai", "HCM" and "VNSGN" all mean the same place.
See it with your lanes